Which Bank Has The Highest Customer Service Rating

The best bank, credit union or neobanks for yous depends on what yous're in the marketplace for: a savings account, a checking account, or both.

NerdWallet spent more than 200 hours comparison and rating over fourscore financial institutions, including banks, neobanks and credit unions, to place those with the best deposit accounts. (Neobanks provide many of the same services that traditional institutions offering, only are not technically banks themselves. Acquire more near neobanks and what they offer .)

Elevation Overall:  Vii financial service providers earned excellent marks in both our checking and savings categories. If you want to keep your checking and savings accounts at the same institution, go with i of these options. Or if yous desire specific recommendations, have our quiz .

Our listing includes a few credit unions. Generally speaking, credit unions emphasize customer service more than banks exercise and pay higher interest rates — although online accounts, like the ones on this listing, tend to pay swell rates, also. Read our article for more on credit unions vs. banks .

Top Savings Accounts:  If you lot'd like to split your accounts between different providers, consider one of these savings accounts. They take annual percentage yields that are much higher than the national boilerplate of 0.06%. This is important because people typically utilise savings accounts to fix money bated for goals, such as a trip or a down payment on a house. Your savings volition grow faster with ane of these accounts. Read more in our article nigh savings accounts .

Top Checking Accounts:  If you're more interested in checking accounts, these providers offer perks, such every bit interest or ATM fee reimbursements. And, crucially, they have big ATM networks and don't charge monthly fees. Since checking accounts hold well-nigh people'southward daily spending coin, they should be piece of cake to access and cheap to maintain. Read more than in our article about checking accounts .

+ Encounter a summary of NerdWallet'south best banks, credit unions and neobanks of 2022

Best banks, credit unions and neobanks:

• Best overall, best for customer service : U.S. Bank

• Best overall, best for cash-dorsum rewards : Upgrade

• Best overall, best for ATM availability : Charles Schwab

• Best overall, best for overdraft options : Marry Bank

• Best overall, best for rates : Alliant Credit Union

• Best overall, best for tools : Capital One

• Best overall, best for involvement checking : Lake Michigan Credit Matrimony

• Best for savings, 0.lx% APY (annual percent yield) as of 04/22/2022 APY : Marcus past Goldman Sachs

• Best for savings, 0.fifty% APY : Chime

• Best for savings nether $5,000, 1.00% APY : One

• All-time for savings over $5,000, 0.lx% APY : Monifi

• All-time for checking, no monthly fees : Ally Bank

• All-time for checking, cash dorsum : Discover Bank

• Best for checking, up to 1.25% APY : Axos Depository financial institution

Some of our summit overall institutions

Some of our top savings accounts

Other accounts

SoFi Checking and Savings

Marcus by Goldman Sachs Online Savings Account

Capital One 360 Performance Savings™

Federally insured by the NCUA

Alliant Credit Wedlock Loftier-Rate Savings

Synchrony Bank Loftier Yield Savings

American Express® High Yield Savings Account

Some of our height checking accounts

Did y'all have something more than specific in mind? If and then, check out these articles:

Savings and coin market accounts

CD accounts

Checking accounts

Banks, credit unions and greenbacks management accounts

All-time banks, credit unions and neobanks

Financial institution	All-time for ...
U.Southward. Banking concern	Overall, customer service.
Upgrade	Overall, greenbacks-back rewards.
Charles Schwab	Overall, ATM availability.
Ally Banking concern	Overall, flexible overdraft options.
Alliant Credit Union	Overall, high rates.
Uppercase One	Overall, tools.
Lake Michigan Credit Union	Overall, interest for checking.
Marcus past Goldman Sachs	Savings, 0.60% APY (almanac percentage yield) as of 04/22/2022 .
Chime	Savings, 0.l% APY.
1	Savings, under $5,000, 1.00% APY.
Monifi	Savings, over $5,000, 0.lx% APY.
Ally Bank	Checking, no monthly fees.
Find Bank	Checking, 1.00% greenbacks back on up to $3,000 in debit card purchases each month.
Axos Depository financial institution	Checking, upward to 1.25% APY.

Understand how APY works

Find out how compounding interest works in this quick and complete guide to annual percentage yield.

Run into more than information from Chime

Chime says: "Chime is a financial technology company, non a bank. Banking services provided by, and debit card issued past, The Bancorp Depository financial institution or Stride Depository financial institution, N.A.; Members FDIC."

We took a close look at over 80 financial institutions and financial service providers, including the largest U.S. banks based on assets, net search traffic and other factors; the nation'south largest credit unions, based on assets and membership; and other notable and/or emerging players in the manufacture. We rated them on criteria including annual pct yields, minimum balances, fees, digital experience and more than.

Financial institutions and providers surveyed are: Affirm , Alaska United states Federal Credit Union , Alliant Credit Union , Ally Depository financial institution , America Commencement Credit Union , American Express National Bank , Axos Bank , Bank of America , Bank of the W , Bank5 Connect , Bank7 , Barclays , BB&T (at present Truist), BMO Harris , Boeing Employees Credit Union , BrioDirect , Capital letter One , Charles Schwab Banking concern , Chase , Chime , CIBC U.S. , CIT Banking concern , Citibank , Citizens Admission , Citizens Bank , Comenity Straight , ConnectOne Banking company , Connexus Credit Matrimony , Consumers Credit Marriage , Electric current , Notice Bank , East-Merchandise, Fifth Third Banking concern , First Foundation , First Tech Federal Credit Marriage , FNBO Direct , GO2bank , Golden 1 Credit Union , HSBC Bank , Huntington Bank , KeyBank , Lake Michigan Credit Union , LendingClub Bank , Alive Oak Banking concern , M&T Banking company , Marcus by Goldman Sachs , Monifi , Nationwide (by Axos), Navy Federal Credit Union , NBKC , I , Pentagon Federal Credit Union , PNC , Popular Straight , PurePoint Financial , Quontic Banking concern , Redneck Bank , Regions Bank , Revolut , Salem Five Direct , Sallie Mae Bank , Santander Bank , Blood-red, SchoolsFirst Federal Credit Union , Security Service Federal Credit Union , Service Credit Marriage , State Employees' Credit Wedlock of North Carolina , Suncoast Credit Spousal relationship , SunTrust Banking concern (now Truist), Synchrony Bank , TAB Bank , TCF Bank , TD Bank , TIAA Bank , U.Southward. Bank , UFB Direct , Union Depository financial institution , Upgrade , USAA Bank , Varo , Vio Bank , Wells Fargo and Zynlo Banking company .

Which Bank Has The Highest Customer Service Rating,

Source: https://www.nerdwallet.com/article/banking/best-banks-and-credit-unions

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